Airtel
IP TV shifting

Hi,

I was using internet and ip TV services provided by Airtel and I submited a request of shifting my connection to new location (both locations are in Dwarka) on 26th June It was infomed to me that it will be done in 3 days time, I waited for 5 days but nothing happened, I started calling customer care almost every day after that and heard same story that it will be done with 48 hours however nothing happened, its been 11 days since I applied for shifting, I took leave on 2nd July and on 5th July to get this connection shifted, I called their area shifting manager Jatin (dwarka region) and he either dont respond or says that he is meeting, I tried calling 2 more guys Aman who is not at all cooperative and most unprofessional and Sandeep Tyagi who just gives assurances but nothing else, I called their customer care almost 10 times by now and tried escalating it 3 times with no luck, either their customer care reps disconnect calls or they say it will be completed within 48 hours, I manage to get their nodal officer number (01141614777) however no one ever answered on this number.

It is such a pain to get this connection shifted! I am so very frustrated with airtel support staff specially with Jatin (Shifting Manager Dwarka) Aman (again a shifting guy) and customer care reps. I am not sure if anything can be done for such harassment by above mentioned ppl and company.

My airtell landline number: 01145610492

Siddhartha

Company: Airtel
Country: India
State: Delhi
City: West Delhi

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