Airtel
Broadband Service - incomplete information at purchase

Internet & Web

I recently (27 July '10) Purchased a broadband service from airtel, confirming that it was 'unlimited', as told by the sale man. Everything was done and installation was complete.

On the 30 July'10, I get a call from Bangalore (Ph- 08043483770), the Customer Support representative then informs me that the 512 KBPS line would go down to 256 KBPS after a download limit of 8 GB .

This I believe is cheating and now have asked Airtel to cancel their line. I don't know if there any other surfers who face this issue.


Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai
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