Airtel
Improper Treatment and Appraoch by Company

Dear Sir / Madam,

I had availed the services of Airtel Broadband for my internet connection, Customer ID: 02041213015, for the period February to July at my rented apartment in Kothrud, Pune, which was a prepaid connection and total payment was done in advance, Rs.2500=00.

Later, in August we had shifted to Warje, Pune, where Airtel din't had any connection (this is what the reply was provided by Customer Care when asked for transfer of connection), hence had asked the ISP to dicontinue the services.

Thereafter no action of discontinuing the link was done and we had received many phone calls from Airtel Customer Care to pay some outstanding bills for the services which were not at all availed.

We had been Airtel Mobile customers from last 4 years and have 3 connections and there had been no case where the payment have been defaulted or even delayed.

This is the last request to Airtel Customer Care Executives to stop harassing the Customers which have been loyal and not defaulted ever.

Regards,

Gautam Lapsiya

Company: Airtel
Country: India
State: Maharashtra
City: Pune

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