Airtel
Cheating the custome

My Mobile No. is 98492 03232. Without my permission or request or confirmation Airtel is robbing me of my money by RENEWING WORLD CUP SCHEDULER SUBSCRIPTION daily. I was browsing my net on mobile on 11.04.2011 and without my knowledge and confirmation I was sent a message confirming my subscription for WORLD CUP SCHEDULER, which I had not opted for. From then on daily I am receiving a message that WORLD CUP SCHEDULER IS RENEWED and I have been charged. And intelligently they are not giving me a link to UNSUBSCRIBE the service. This is not the first time that this is happening. It has happened many times before, but because of lack of time, I let them go.

I had been contacting 121, daily since 11.04. to kindly deactivate the SUBSCRIPTION, but to no avail. The Executives are unable to take any action on the complaint or they do not want to take any action. On 14.04. I was promised by Airtel that the SUBSCRIPTION has been cancelled and I will get a confirmation report within 4 hours. That has not happened and I am still receiving SUBSCRIPTION RENEWAL MESSAGES.

I request you to please stop WORLD CUP SCHEDULER SUBSCRIPTION immediately, and refund the money which has been collected from me UNAUTHORISEDLY. This amounts to Cheating and Fraud. If no action is taken immediately I will be compelled to publish the same matter in all leading NEWSPAPERS.

Thanks

Company: Airtel
Country: India
State: Andhra Pradesh
City: Hyderabad

  <     >