Airtel
Ignorent & illitrate billing department

I have a land line connection with number 47014289. On 15/12 i had applied for IPTV connection by paying Rs.1750/- cheque no. 451379, dt. 15/12, HDFC bank. Within some days my IPTV was installed by the agency boy. But the very next day it went off. Imade many complaints, I even have some complaint registration numbers with me 43250256 dt.15/02, 43315472 dt. 21/02, 43334888 dt. 21/02, 43405092 dt. 23/02.

On somewhere around 15/03 my IPTV was reinstalled as the executive told me that they had received a disconnection request by someone earlier.

Anyways now in APRIL i received a bill for Rs. 2308/- which includes Rs.1750/- as installation charges of IPTV. I made some complaints for my bill and i even have those complaint numbers. I was badly bothered by the calling staff of airtel to pay my dues a large number of times and i had to explain them my whole story repeatedly.

Then one day i was told by a calling guy to pay my balace Rs.558/- and the balance Rs.1750/- will be adjusted. Now my connection has been blocked for non payment.

I am facing a lot of difficulty as my business is suffering due to disconnection of interne. phone and IPTV i am not much bothered about.

Company: Airtel
Country: India
State: Delhi
City: North Delhi

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