Airtel
BILL AMOUNT TWICE DEBITED BUT NOT SHOWN IN THE BILL

Sir,

I am having AIRTEL Broadband and Land line connection (044/42645707- R.CHOCKALINGAM, e mail id: r_chockalingam@yahoo.com), for July and August month bill of Rs 1398.04, on 14/08 I made payment thro' SBI Online, first it showed some error that the payment was not affected, then I tried thro' my SBI Debit card again it showed the same error of payment not made.

Then I checked my bank account, it showed the said amount Rs 1398.04 was debited twice and I checked with my bankers, they told that since the transaction status was successful in their site, only I have to contact AIRTEL people.

On 14/08 and 15/08, I reached thro' the customer care help line 198 twice, but they have not replied properly.

Please help me to rectify the issue at the earliest

Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai

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