Airtel
No Waive off and not taking my call

Respected Sir,

This is Gopi using airtel broadband connection with account number: 14789330 from

past. Recently I was charged with Rs 2500 due to internet charges. I spoke to the

airtel executive and said to pay only Rs 1100 and the remaining amount will be waived

off. The number i got a call from is: 040-42223094, she said her name is Suma.

I made the payment but the services are not ON. I am continuously following with

airtel executive and I was told with in 4 hours, 1 day the services will become active.

Its been more than 2 months since the services are not up. When i call on the

number that i got and ask for that lady, then they wait for some time and keep the

receiver. Some times they do not receive the call and some times they say she is not

here and i will ask her to call you back when she is in. But i do not get any call from

them and my problem is solved.

I am continuously getting calls from Airtel asking me to pay the amount and its

become tourture for me. I am not able to concentrate on my job. When i explained the

situation to them, they are not listening and asking me to pay total amount. Even i

say, i will give you the number and check with her, they are not listening to this.

Please do the needful and help me in this regards.

Thanks,

Gopi. K

Company: Airtel
Country: India
State: Andhra Pradesh
City: Hyderabad

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