Airtel
Delay In Service

OdyHi,

I am writing enquiring the new connection for Airtel Broad Band connection I had applied last month.

Regards,

Aaron

you for writing to Airtel.

We are unable to process your request as:

1. The concern Mobile Number is not mentioned in your email or

2. The mobile number mentioned is not in the correct format. Please

mail the mobile number in the 10 digit format. E.g-XXXXXXXXXX.

We request you to resend the mail with the Airtel Mobile Number clearly mentioned in the Subject line.

Please feel free to speak to our call center executive on 121 regarding any query/ request and 198 (Toll Free) for any complaints. You can also email us at 121@in.airtel.com.

You can get in touch with the Nodal Officer with your earlier request or complaint number if it's still unresolved. You may send an email at nodalofficer.kk@airtel.in or you may call at 9972534865 from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will provide a resolution to your complaint in 10 days.

If you do not receive a satisfactory response from Nodal officer you may send an email at appellate.kk@airtel.in or you may call at 9972544865 from 9:30 AM to 6:30 PM Monday to Friday.

Assuring you the best of our services.

Warm Regards,

Subramani Valaidu M Nodal Office Bharti Airtel Limited

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&&&Original Message&&&-

From: aaronroyrich@yahoo.com

To: nodalofficer@airtel.in

Cc: 121@airtel.in

Sent: 05/08 04:19:46 PM

Subject:

Hi,

I need your assistance for an ongoing issue with an Airtel Connection, which I

applied 3 weeks ago & I am still waiting for a resolution.

I had submitted my documents along with Mr Venkatesh 9663766616 who conviently

does not answer my no. but answers calls if I call from a different no. He says

it is an airtel issue & has not taken the documents home to give me any quick

turn around. He also gave my his managers no Deepak 9845219725 who does not

bother to answer calls.

I reached out to your Banerghatta office 08042192684 who says you need to speak

to the technical department & informed call one Mr Lokesh 9740036644, Mr Lokesh

informed no its the sales person who needs to reach out to him & not the end

customer.

I have tried calling your Airtel Customer Care & they informed they can do

nothing but take complaint I have two complaints registered one of which is

1804026 they also gave me a nodal no 91 9972534865 who agains says he cannot

help & gave me another no 08041115338. Which is absoluetly useless untill your

an existing customer.

My App No is: 265189

My Cell No is: 9886081698

I have given up & have bought a Tata Photon as I need to work from home, my

request would be if you can help me refund my cheque paid on 30th July as I

would not want to get into a service provider who treats there customers as bad

as this.

I am hoping to here back or explore other options.

Regards,

Aaron

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Company: Airtel
Country: India
State: Karnataka

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