Airtel iptv
IPTV not working

IPTV is the most horrible thing to have happened to me. I took the IPTV connection in April 11 and it stopped working on 11th Aug 11. On 12th I raised an SR2243332 to Airtel. Their technical man came and said that the set top box is not working and that many people in the area are facing this problem. It is over 10 days now and I have raised several SRs but the IPTV is still not working as the set.

I have paid Rs. 1750 as installation charges in April 11 for a product which stops working in just 3 months and then there is no after sales support. The technician simply tells that the IPTV set top box is not available and that he has no idea when it would come.

I demand refund of my amount so that I can buy some other service. In case Airtel does not resolve my complaint in2 days, else I would be forced to go to the consumer court and claim damages.

Regards

Monika

Company: Airtel iptv
Country: India
State: Uttar Pradesh
City: Ghaziabad

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