Airtel Land Line, Brod Band, IPTV
Not Working

Dear

I was using one Airtel number from last 10 years from last 10 years Airtel services is Good. But now they are giving very poor services in terms of Customer care & part of that we are also using Airtel Cooperate Lease Line & PRI line from last 2-3 years. But after the personal expires we also planning to change the Airtel from our cooperate use.

My consort it that from May My IPTV is not working properly its going hang up when i am using the Broad Band and till June 1st Week Airtel Engg. has tried to resolve the issues but can't able to resolve. After that when i giving any complain to Customer care his service Engg. Was closing complains without talking to any body at my family and Airtel is also not able to look in this matter. that why Customer making complains.

In JulyI had told his Customer care executive if you are not able to resolve the issues kindly discounted. In that complain Airtel has taken immediately step & disconnect. On 13th July there nodal officer has called up and made apologize for my problem, also they have commit me that with in 48 hrs your services will be restore and as per his commitment my only my Telephone & Broad Band services was resorted & IPTV blocked (also his nodal officer confirm me through Mail). But again after daily follow up still IPTV services was not restored (as his Customer care senior member (Mr. Rajesh, Mr. Ashish & Mr. Tanveer has given me the 24 Hrs. times but no result).

In End 31st July My Telephone line & Broad Band line was terminated by Airtel.

It’s very surprised to see Airtel services like a government dept.

Now Airtel has leaved the option for consumer court for me.

Regards

Hitesh Garg

91-9999276663

Company: Airtel Land Line, Brod Band, IPTV
Country: India
State: Haryana
City: Gurgaon

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