Airtel Ltd./ IP TV
Installation pending

I have taken a new connection of IP TV by paying amount 1750. Having CAF number:2388760 sales person Mr. Gunjan having contact no : 919810604627.

Person came from on 8th September and taken out my previous connection Dish TVwiring att 1217 DLF Phase 3, gurgaon and said installation engineer is coming in half n hour but till now no installation has been done. After logging a complaint in 01144441111, I was given a ticket number 37490926.

After calling up on customer care on 13sep10 I was told that ticket number 37490926, not for installation issue but for phone not working. After reming on hold for pretty long my call was transferred to executive Zainab, who has provided another ticket number 37558662. What is the ticket number game being played by Airtel?

I want justice as why we are being misguided and even after making payment have to call up customer care again and again, which takes at least half an hour to get through the executive.

Please get my connection installed or get my money refunded with reinstallation of dish TV wiring.

Regards:

Mr. Ishteyaq Ahmed

919810165732

Company: Airtel Ltd./ IP TV
Country: India
State: Haryana
City: Gurgaon

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