Airtel Mumbai
Broad binus 3 days he has come but not able to conect HI FI. He says the signal in not worling. I told him that and Internet not working

Respected Sirs

My name is Suresh Vasandani, stay in Mumnai and do business in Mumbai as well., Sir about 5 months back I got connection of Broadband Internet connection from AIRTELL. It was conected with a free land line # 022-42956896 @ Rs. 700.00 per month with unlimited Surfing. While instalation I was told that I have to buy a Rouyer on my own. So i Paid Rs. 1500, 00 to Mr. Ismail /Mobile # 9004496933, who had come to install the internet. He told me that he will send me the nill for Rs. 1500.00 which I paid for Router, but did not send me the same. Any how nrt starte working and I kept paying my Bills. Anoutlast bill I told my brother to go and pay the bill but he forgot it and in the evening the line was siconected. I paid the bill on last saturday and i was given the reconection by evening, bit to m surprise the internet is working only with the wite and HI Fi is not working. I made cpmplain for the samme, the engenier came from Airtel, but could not conect HI FI, Continus gor three days he came but could not do any thing. Now today he said the signal from Router is not comming. Till it was noy disconecetwd it was working properly but after reconection it is not. The engenier told me that I have to buy new Router. I called the customer servive center, they said i have to contacy NTEL for the same. I contacted NTEL they said they dont repair it and I have to buy new at the cosy of Rs. 2000.00. I contacyrd Mr. ismail, he said the Gaurentee for Rouyer was only for three months.

Sir My business is suffering due to non conectivity of Interney. I hope you will ;ook in to the matter and get

t solver. Ya one more thing according to BREL the Gaurentee is fpr one yaer ant not fpr thee mpnths.

Sir I hopr to hear from your good selves.

With warm regar

Suresh Vasandani

Royal Vrown General Trading Company35-A, 2nd F;oor

Ghanshyam Industrial Estate

Veera Desai Road

Andheri West

Mumbai - 400 053

Ce;; 9768640000

Email: vasandanis@hotmail.com

Company: Airtel Mumbai
Country: India
State: Maharashtra
City: Mumbai Suburban

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