Airtel Prepaid Service
Lapsation of DA account and false deduction of main account
- 07-02-2010
- 281
I had recharged my a/c (9755657211) on dated 24.05.2010 at around 1.30 pm with a recharge of Rs. 98 for internet access. After that on date 22.06. I had my DA account balance of about 1200 MB. As per rule, my a/c validity must be up tp 23.06.2010 till 1.30 PM. But from the date of 23.06.2010 my DA a/c made zero and the surfing charges deductions started from my main a/c and deducted Rs. 435 for the day.
on complaining so many times to customer care, they had not replied satisfactorily and also refusing to provide the DA a/c uses details for the entire period of 30 days.
In short, I only want to know that what MB were in balance in my DA a/c on 22.06.2010?
devesh (devesh22174@yahoo.com)
Company: Airtel Prepaid Service
Country: India
State: Madhya Pradesh
City: Rewa