Airtel Service gurgaon india
Harassment from Airtel

Hi All,

I am airtel customer in gurgaon area for past 10 years, and i haven't switched to any other subscriber in this period. Earlier we had a incident where we had made a prior payment for the airtel bill was not reflected on there part, that issue take around 2 months to get rectified, and for present also we are facing this issue that one of the airtel payment done on 10 May has not been reflected on there system. in spite of doing several complaints and follow up, no action has been taken on this regard and recently when i call the airtel customer care they told me that no complaint has be made for bill payment. So, on that day i was on call with the airtel people for past 3 hours and then they routed my call to there escalation department but still no cation has been taken on this regard, there people give me routine call regarding bill not payed constantly and in spite of telling them to follow up with there customer support they give us attitude. i am a it consultant and i need constant internet connection as i have to work late nights from home but due to these people have already disconnected by internet connection i could not work, also they are one service provide who has a good wired internet connection in my area. My complain number are as below (209768181, 48109730). Also i registered a complaint regarding modem not working and these people close the complaint saying engineer has already visited the site and when i call there customer case they simple hung up the call.

Thanks

Vineet Jain

9953107410

Company: Airtel Service gurgaon india
Country: India
State: Haryana

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