Aitel
Connection was requested to be disconnected in October but still till Jan the bills are getting generated

Hello Sir / Madam,

I requested in October that disconnect my connection (phone number 011-46500414) from 1st November '2010 onwards so as per my bill plan the last bill would be till 4th Nov'2010 . After making the complain I assumed it would have been disconnected as I shifted to a new place. In November I received a call from Airtel customer supprt talking about how my connection is working which was a shocker for me " How can airtel create a bill for me when I have already disconnected my connection " that time again I said what is this i have disconnected my connection if you havent discconected please do it now and I will not pay any bill for november for which they agrred and launched a complain. On 20th nov the agreement with the support person was the connection request was done in october and no usage of connection is their after 1st nov '2010 and no bill will be generated after 4th nov'2010 and i wont be paying anything after 4th nov'2010 .

But still (date 8th jan) I am seeing bills getting generated for November & December and calls coming to me from airtel about bill payment every time i repeat the same story " I have disconnected my connection how are you creating bills " and evrytime the support center person says you will not receive any bill from now onwards and no calls.

Now I am pissed off with this as they are not disconnecting my connection after my repeated requested and creating bills which I havent even used. This is something I cant take it.

It would be great if you can resolve this issue as I am really very pissed off now with the calls and usless bills. I dont want to pay any bill which I havnt used and already proactively dissconnected.

Thanks

Aditya Gupta

9871741804

Company: Aitel
Country: India
State: Delhi
City: South Delhi

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