Aquasure - Crystal Waterpurifier (Eureka forbes)
Worst Aftersales service I ever seen

Recently I bought Aquasure Crystal Model From Metro shopping mall in bangalore. Since I am residing in hassan dist., before buying the product I wanted confirm about the installation and aftersales service. I got the answer from the Aquasure sales person that they will arrange a person for installation. Itz already 6th day running and nobody turned up to install the system. Whenever I tried to reach the person who has promised me is still making arrangements to send a service engineer...!!! When I tried eurekaforbes customers care they directed me to Mysore branch of aftersales service. There I got another conrtact number of ther service engineer who is taking care of Hassan region. I thought I reached my destination.. surprisingly I got shocking answer from that person saying "Sorry sir, I have stoped giving service becoz the company has to settel few issues, untill I wont come for installation." Even I got one more shocking news from him saying "company is not properly supplying components and spares for the products which made us to hear lovely words from customers daily so I hv stoped attending service calls."

Company: Aquasure - Crystal Waterpurifier (Eureka forbes)
Country: India

  <     >