Asianet cable set top box
Poor view of cable and below average customer sevice

I have subscribed to asianet set top box and paid 2800 rs in anticipation of a clear cable view for my aged mother who stays at home. In this competitive world customer is treated as King asianet employees bar all rules by simply ridiculing customers who cal on them for support. I had subscribed to this thinking that cable would become clear..but unfortunately every 5 minutes I get a msg that signal not found and if at all found it is full of clippings..It is my humble advice to all viewing this complaint that if at all anyone is thinking of subsribing to asianet my experience with this firm should surely discourage you from utilising any of the merits of this company..Yestrday i.e on 14/4/09 also I had spoken to an official one MR.Vipin at kalamassery at 0484-3016666 and informed him politely of all the frustration s undergone by us as an asianet customer and requested that they shoul do something about this..Today till 15/4/09..2100 hrs no body has turned back or even give us a cal..Now I'm thinking of switching to other means for Getting Back the amount and taking some other option..Products getting damaged or not working can be tolerated by any customer..But such laccity and lackadiasical customer support would definitely affect customer morale and create a frustrated customer..

Company: Asianet cable set top box
Country: India

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