Asianet Digital TV
Ill complaints

I am an asianet customer of harippad, alappuzha My Customer id is HP923 (dataline) & EB00370980 (ADTV). Last year i took the combo offer (data line and digital tv) including set up box free connection. I paid dataline subscribtion for one year and adtv subscribtion for 6months But the billing department of haripad enterd it wrongly and they took my 3 months subscription charge as setupbox charge. After that lot of time they disturbd me for not paying subscribtion. At last I submitted all bills at their office and cleared all the billing mistakes they made. Then also they came home and said the same matter that i didnt pay the subscribtion charges. Whenever they came all the time i had to show the bills. Later on Oct i went to the harippad office and clarified evry doubts regardin the bills. Evn if i did evry clarifications they came and disconnected my tv subscription. Due to this problems my dataline (evn if irenewed my subscrption for 1 year) was also disconnected for 2 weeks by them, As a customer i want to reconnect Adtv but they want the charge of set up box. It is thier mistak but they are notaccepting and making difficulty for me.

Company: Asianet Digital TV
Country: India

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