Asianet satellite Communications Ltd
Cable tv failure

I am sajith from calicut with subscriber id KA00870751. today (1/9/08) afternoon i was not able to view cable tv. whereas my neighbours did not have any problems. since 2 'o' clock i have been contacting your calicut main office no 2721005, and asked them if they will send anyone today itself. they replied that the complaint will be attended shortly. but after 6.30 i got a call from local office no 3253403 to ask whether it was set top box or ordinary connection? i replied that it was ordinary connection, when i asked if they would come today itself, i was shocked to here that they got the complaint from main office only at this time and they wont be able to come at night and will look into the matter by morning. i just want to say thanks for ruining my evening and for the prompt service from Asianet. i remind you that i am not paying peanuts to you monthly, and the connection is not for free. Please try to avoid taking customers for a ride, and try to remember that there are other options availabe in the market, you are not the only cable network operators. do look into matter and hereafter try to avoid unpleasent situations.

Company: Asianet satellite Communications Ltd
Country: India

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