Atm-cum-debitcard
Deduction made wronglyTo

To (My complaint is as follows;)

The Branch Manager,

State Bank of India,

Bikash Bhavan Branch,

Salt Lake

Subject: Request for charge back of an amount of Rs.612.75

Sir,

In continuation of my letter dt.02/06 on the above subject I am to inform you that I have not signed any chargeslip in respect my Debit Card no.6220180781600040468 relating to my S/B a/c no.11334452877 when the machine of the shoping mall showed the card inoperative on 23/05/08.Finding no other alternative I used my other debit card no.6220180781600035104 relating to my a/c no11334481343 for necessary purchase when the machine showed it to be operative. I accordingly signed the relevant charge slip in respect of the amt.of Rs.612.75.But to my great surprise I found that the amt.of Rs.612.75 has been debited from my above two accounts. When I contacted the mall they informed that no amount has been charged from my a/c no11334452877 as I did not sign any chargeslip in this regard. Thereafter Iran from pillar to post for chargeback of the amt.of Rs, 612.75 to my account no11334452877 but to no avail.

In the circumstances, I would request you to kindly look into matter seriously so that an old man like me is not subjected to financial loss for no fault of his.

Yours faithfully,

Dt.30/12/08 Debapriya Nag

Kolkata E18/8, Karunamoyee, Housing Estate, SaltLake,

Kolkata-700091

Company: Atm-cum-debitcard
Country: India

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