AVA merchandising
Non Receipt of Product

Sir

I HAD PLACED ORDER FOR A SATIN BED SHEET TO AVA MERCHANDISING PVT. LTD, PLOT NO-62, SECTOR-18, GURGAON-122081VIDE MY ORDER NO-320004138 DATED 10TH AUGUST. THEY HAVE ALSO DEDUCTED RS.500 FROM MY CREDIT CARD DATED 18TH AUGUST. AS PER THE TERMS AND CONDITIONS MENTIONED I WAS SUPPOSED TO RECEIVE THE PRODUCT WITHIN 14 DAYS BUT 27 DAYS HAVE PASSED FROM THE DAY THEY HAVE DEDUCTED THE AMOUNT FROM MY CREDIT CARD AND I HAVE STILL NOT RECEIVED THE PRODUCT. I CONTACTED SEVERAL TIMES THROUGH THEIR TOLL FREE NO-18001800300. EVERY TIME THEY ARE TELLING THAT THE PRODUCT HAS ALREADY BEEN SENT.PLEASE TELL ME THE WAYS ABOUT HOW I SHOULD PROCEED FOR REGISTERING A COMPLAIN AGAINST THEM.

REGARDS,

SNEHASHIS PAN

KOLKATA-700075

Company: AVA merchandising
Country: India

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