AVA Merchandising Company/ FOCE Watches
Substandard Watches

I've bought 2 pairs of FOCE His & Her wrist watches from AVA Merchandising Company in Oct'07. The watches were found to be defective. I'd the asked for a replacement which they promptly did. The second set of watches they'd sent was also found defective. These were also replaced with another set. Unfortunately the third set was also found dead. I then got these watches checked with a local watchmaker who to my utter dismay informed me that the watches are not worth I'd paid and that these have poor quality circuits. So I checked with the company to give me something from their catalogues of equivalent value as a replacement against these duds. They were reluctant earlier but later agreed to replace them. I've been following up with them since the last 3-4 weeks and haven't been able to elicit a positive response from the company. However I'm still chasing them...

Company: AVA Merchandising Company/ FOCE Watches
Country: India

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