Axis Bank
Interest Charged on the Platinum Credit Cards

Dear sirs,

I am using Axis Banks Platinum Crdit Cad no .4718 6000 0003 1155

I recived a Account Statement for November to be paid by 8th December'08 for Rs. 77684.60. I had paid a sum of Rs. 77000/- instead with a shortfall of Rs. 684.60.

The next statement which I received for December '08 showed an amount of Debit charges for short payment made by us of Rs. 3615.06. The amount of Debit charges have been levied on me as I ahd made short payment of Rs. 684.60. When I contacted th Axis Bank Platinum Card services, I was told tha since I had not made full payment, interes have been levied on full charges of 77684.60.

This is total unjustifed as the payment of 77000/- was made well within time on 5th December '08.

I would be more than keen to accept interest charges on my shortfall of payments of Rs. 684.60 but not on the amount which I have already paid.

I wrote to the Platinum sevice Department but they have simple denied waiver of this charges which as per them I have to pay now.

Kindly help me as a Consumer, I feel cheated by M/s Axis Bank, Platinum Cards department.

Thanking you,

Raj Sharma

C-184, Greater Kailash-1,

New Delhi - 110 048

ph- 9312497887

Company: Axis Bank
Country: India

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