Axis Bank
Floating interest rate not being reduced in line with market rate

I have taken 2 floating rate housing loans from axis bank having account no 245010601025671 and 245010601026713. Recently they have offered the housing loans to all new customers at 9% to 8% pa but the rate offered to existing customers remain high at 10.75% to 11.25% pa.

why such a disparity to be done?

Why cant existing loans rate come down to the rates offered to new clients for similar period and amount?

request you to reduce the interest rate to the rates offered for new customers and also reverse the excess interest charged immediately in line with rates offered to new clients

Company: Axis Bank
Country: India

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