Axis Bank
Axis Bank - unfair charges

Hi,

I have a salary account # 028010100413985 with Axis Bank (mumbai) from December onwards. I just happened to log on to my account online and I was shocked to see that an amount of Rs 1420 has been debited from my account by the bank for something called Consolidated Charges for the Account. I called the phone-banking guys who told me that I am entitled to only three transactions in a month and for my fourth and every subsequent transaction thereon, I have been charged at Rs 50 service tax..

I have held salary accounts with other banks in the past too and a ridiculous charge for debit swipe, cheque clearance or deposit and internet transactions is something that I haven’t heard before. Unfortunately this is a salary account and I don’t have a choice to shut the account but I want to know if a bank is even authorized to levy a charge like this on its customers..?

Pls help

Regards

Vanshika

Company: Axis Bank
Country: India

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