Axis Bank
Auto Debit of charges on SB accounts and not changing our accounts to normal SB accounts on repeated requests

I and 2 of my friends are really frustrated to the core, with following up on issues with AXIS BANK Peenya Branch in Bangalore. The manager and the bank people are reluctant to any any request, emails sent to them. I have been sending emails to help us reverse the consolidated auto debit charges levied on our accounts due to misinformation provided to us by bank officials while creating the account.

we wanted normal SB accounts, but were lured by bank to create priority and smart privilege accounts. but were not informed about the average balance and other requirements. and suddenly we see consolidated charges being debited from our accounts (Rs.1200)... and we have been requesting to change the account type to normal accounts, but since December we are facing these charges on our accounts. and have been unsuccessful in getting the charges reversed. :(

we have not been assigned even a complaint number to track the issue.

please suggest me how to reach complaints section and get redressal to my and my other 2 friends' issues with same branch.

Company: Axis Bank
Country: India

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