Axis Bank
RE: Housing Loan

I am attaching extract from my email written to them for which I am still waiting for their reply.

Dear Gaurav,

I am meticulously shocked to see the functioning of reputed bank like Axis bank. Still I have not received any further communication from your end. After reminding no of times on the issue still there is no action been taken, so how would be I am assure on future services.

In view of all this bitter experience, now I do not wish to continue for any service with your bank.

Requested to handover all the documents been submitted at time of processing of home loan along with refund of the processing money. I am also initiating to close my newly opened NRE & NRO account with Axis bank.

Best Regards

Umesh Puthran

Reliance Asset Management (Mauritius) Ltd.

OUR VISION: "To be a globally respected wealth creator with an emphasis on customer care and a culture of good corporate governance"

&-- Forwarded by Umesh Puthran/RMF/RelianceADA on 07/12 08:28 AM &--

Umesh Puthran/RMF/RelianceADA

07/04 09:22 PM

To

Gaurav. Duseja@axisbank.com

cc

hina babaria, drbabaria@gmail.com, mumbai.srbranchmanager@axissales.in, contact@axissales.in, dp.operations@axisbank.com, shishir.mankad@axisbank.com, p.oza@axisbank.com, rajendra.swaminarayan@axisbank.com

Subject

Fw: Your housing loan proposal with us

Dear Gaurav,

I hope you remember me.

Each time I visited you at 1st Floor Janmabhoomi Marg, Fort, Mumbai-400 001 (Probably 3 times) to take back my papers & cheque, you convinced me by saying that within two days you will release my housing loan sanction letter.

When we last met on 18th of June to collect my documents back along with my cheque, you & one of your colleague (I actually wanted to meet Mr. Sudhir/Sandeep More/Mane your Head but you made me to meet one of your colleague) convinced me again by saying "you will release my sanction letter within two days after receipt of my latest HSBC statements till date". I asked you to confirm the same in writing & you sent me the below mentioned mail on 20th, this also done after my visit only.

On 23rd I scanned & sent my HSBC statements to you from Mauritius, but for my utter surprise till now I haven't got the sanction letter nor any reply from your end, but my A/c. in HDFC got debited.

Kindly revert back on the same ASAP.

Best Regards

Umesh Puthran

Reliance Asset Management (Mauritius) Ltd.

OUR VISION: "To be a globally respected wealth creator with an emphasis on customer care and a culture of good corporate governance"

&-- Forwarded by Umesh Puthran/RMF/RelianceADA on 07/04 08:38 PM &--

Umesh Puthran/RMF/RIL

Sent by: Umesh Puthran/RMF/RelianceADA

06/23 05:17 PM

To

Gaurav. Duseja@axisbank.com

cc

hina babaria

Subject

Re: Your housing loan proposal with us

Dear Gaurav,

As required by you please find attached Hsbc a/c statements from 1st of May to till date.

Kindly elaborate on "subject to clear legal and technical reports".

Best Regards

Umesh Puthran

Reliance Asset Management (Mauritius) Ltd.

OUR VISION: "To be a globally respected wealth creator with an emphasis on customer care and a culture of good corporate governance"

Gaurav. Duseja@axisbank.com

06/20 01:24 PM

To

umesh.puthran@relianceada.com

cc

Subject

Your housing loan proposal with us

Dear Mr. Umesh

Your housing Loan proposal has been inprincipally considered for Rs.39 lacs, based on your financial papers subject to clear legal and technical reports.

Regards

Gaurav Duseja

Deputy Manager

RAC-Mumbai

66110158

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