Axis Bank
ATM Problem with vending money PROBLEM

DEAR SIR,

ON IST OF AUGUST I WITHDREW Rs 15000 FROM AXIS BANK ATMFROMK MY ICICI DEBIT CARD, BUT ONLY Rs 14000/- WAS DISPENSED BY THAT PARTICULAR ATM.THE GAURD ON DUTY CONFIRMED THAT MACHINE HAD SOME PROBLEMS IN DISPENSING THE MONEY.

I HAVE KEPT THE RECIPT OF AXIS BANK ATM FOR RECORDS (THIS IS PRINTED ON SLIP- DATE 01/08/09 ; TIME:17:54 ; ATM ID: S1AC2053 ; RECORD NO.-6867).

AFTER LODGING COMPLAIN IN ICICI BANK & CONSTANT FOLLOWUP; THE AXIS BAREILLY BRANCH TOLD ICICI BAREILLY THAT TRANSACTION WAS SUCCESS, BUT IT CAN VERY MUCH CONFIRMED FROM THE GUARD ON DUTY THAT Rs 1000 WAS LESS DISPENSED.LATER THERE ARE ALSO FEW OTHER COMPLAINS REGARDING THE SAME ATM WHICH DISPENSES LESS AMOUNT IF YOU WITHDRAW MORE THAN 10000/- RUPEES.

I AM WRITING TO YOU IN HOPE THAT YOU WILL INTERVENE AND RESOLVE THE MATTER AMIACABILY

Company: Axis Bank
Country: India

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