Axis Bank Credit card
Debiting amount from the salary account without any information

I am holding a salary account in your bank. I never request to issue me a credit card but considering my salary account your bank issued me a credit card. I started using the card since Decemebr 2008. Since then I have at regular intervals atleast paid the minimum amount. In the month of April I issued a Cheque of Rs 5000/- with got reversed and I paid Rs - in cash. In the next month also I paid a cheque of Rs 9000/- As I never received the bill regularly I was unable to know the past payment history. Later on I found that the cash payment is not reflecting in the statement. Thus I stoped making further payments. After having a word with the executive in August I made a payment of Rs 1000/- through Cheque. In the early week of Nov I again had a word with Axis bank CCE and she assured me to resolve my issue but requested me to make the minimum payment of Rs 3200/- and I agreed and promised her that I will make the payment by 10Nov as my salary gets credited to my slary account by 5th Nov.

On 7th Nov I discovered that my full salary has been debited towards the credit card OS and a lein amount of Rs 8805/- has been put to my salary account without any information to me. On enquiry I found that my outsatnding was Rs20348/- thus as a bank policy they have deducted the amount. Since then I am continuously mailing the customer care office but all in vain.

I have gone through a valley of financial & mental agony and hope to get a fair response from your end.

Company: Axis Bank Credit card
Country: India

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