Axis Bank Credit card
Increasing dues on cancelled card in form of bank fees

I received a call from UTI Bank that they are offering me a life time free gold credit card. I said yes to the offer. All the things done by phone calls, no paper work involved. After 15-20 days I had received that card accompanying necessary information. When i gone through the bank charges details, I surprised to see that there is Rs. 1000.00 joining fees & Rs. 500.00 annual fees on the card.

I immediately called the customer care of the UTI Bank to confirm the same. On confirmation, I placed the request to cancel the card. I have also made a transaction from the card. But the card was still working. So, I submitted the chopped card with the cancellation latter in UTI Bank ATM drop box. Finally they cancelled the card. But regularly generating the statements with late fees and interest on the annual and joining fees.

I have called to the bank so many times but they always gives me a request no and 7-8 days time. But nothing in result now the Rs. 1500.00 of bank fees become Rs. 3000.00 with late fees and interest.

I have paid all the dues of the bank on the same card. No dues on me. Now all the dues are due to their fees. Please do something do clear out this problem. This is really a headache for me. Their collection executives also bother me. I am mentally tense due to the whole issue.

Thanks

Company: Axis Bank Credit card
Country: India

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