AXIS BANK - CREDIT CARD
Harassment by AXIS Bank!!!

Dear Sir,

I was working with Accenture, Mumbai

AXIS bank credit card division opened a stall for credit cards for few days in Feb. / Mar. 2007 at our company (in cafeteria) and said that for Accenture (our company) we have corporate scheme and the card will be life time free card with NO joining Fees and No annual fees. They have not disclosed anything on the category of the card.

I also applied for the same. Later on card was issued.

In my first statement Bank charged Joining Fees / Annual fees and other fees for around 2500/- I called customer care and they said that since you are working with Accenture you will be having Nil charges and these have been wrongly charged. After that also the same got reflected every month.

I have only made a single transaction in June 07 for Rs. 272 and paid that within time. Except this I never used the card. I called customer care many times... They said that your card is GOLD PLUS card so we have charged the fess. I said that I have not applied for the same and this thing was not disclosed at time of taking application at our company. They just got our details filled and signatures and said that there will be no fess at all for Accenture employees.

I even said to customer care to change my card from Gold plus to normal gold in such case.. Customer care said that the charges will be reversed.

But every month I am getting calls from payment department about the payment of dues (which after levying interest charges on the initially charged joining and annual fees, every month) has now crossed 5500/-.

I called customer care yesterday and he was talking so rudely and said that your card has been permanently deactivated and we will not reverse the charges in any case.

They are continuously harassing me on the payment of these charges and I have not done any transactions on the card except one in June for Rs. 272 which was paid on time.

Kindly help me out from the Bank's wrong behavior.

Even for the corporate if they do like this then how we can trust on banks where we deposit our hardly earned income.

Kindly help.

My Details are:

Name: kailash Rathi

AXIS Bank Card No. 4718 6101 0013 5590

Location: Malad (Mumbai)

Contact: 9322201670

Regards,

Kailash Rathi

9322201670

Company: AXIS BANK - CREDIT CARD
Country: India

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