Axis Bank Credit card
Charging extra without sending statement

My credit card No. is 4718 6300 0182 0413 given by Axis Bank.

But Axis Bank is creating lot of trouble for me regarding this credit card. They sent me first two statement properly. And I paid the due accordingly. Afterward they didn’t send me 3 consecutive statements and charged me late-payment fees and other taxes (sent me by sms). I mailed them regarding this and asked them to wave off the extra charges as I didn’t get the statements (it was fault from Axis bank side). But they didn’t listen to me. I got their last sms (till date) on 29th March’08 which is asking for an amount with all the extra charges and they are sending me the statement for the same. But again the statement yet to reach me. This is the trick they are doing with me. They are not sending me statement and charging me fees and taxes. I wrote them that till I’m not getting statement by post I’m not going to pay the dues (why should I pay without any statement in my hand) and secondly I’ll not pay any late-payment fees and taxes as the fault was with Axis bank. Please help me get out of this problem.

Company: Axis Bank Credit card
Country: India

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