Axis Bank Debit Card - PIN
Sending Debit Card to unauthorized Address, Disclosure of Private Info, Delay in Sending PIN

I am holding two accounts with Axis Bank. One with me and my father, opened in West Bengal and the other one with me and my wife, opened in Bangalore. Though the identities and the primary account holders are completely separate, they have disclosed and messed up by sharing information with each other. They have sent renewed Debit Card for my WB account to my Bangalore address without any authorization and deactivated my old card before sending me the PIN number in order to activate the new card. This matter is under persuasion for the last 15 days, and without any resolution. WB Bank stuff has been misbehaved with my representatives upon questioning them regarding this BREACH OF CODE OF CONDUCT. All my transactions are on hold due to this issue as I do not have time to operate my account during banking hours. I solely depend upon ATM, which is currently not happening.

This is an example of poor customer service and DISCLOSURE OF PERSONAL INFORMATION TO OTHER PARTY, which gives us no faith to continue any financial transaction with this NEW SKINNED BANK with OLD ROTTEN SERVICE.

I advice and encourage one and all to withdraw all accounts and stop transactions with this bank. There are several other banks available to provide you the best service across. After all its OUR MONEY and we have the right to CHOOSE the best service.

Company: Axis Bank Debit Card - PIN
Country: India

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