Axis bank home loan
Floating rates

I am bit confused by banks policy to charge different rates to new and existing customers, not sure this falls under fair practice norms, i was verbally confirmed the rate of interest is 8.75 % but when i received my statement i was charged at 9.50 %.

My complaint is not towards one bank, but why are banks allowed to change different ROI to two customers.

Company: Axis bank home loan
Country: India

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