AXIS BANK LTD
NON DELIVERY OF ATM CARD PIN AND BLOCKING INTERNET BANKING FACILITY

Dear Sirs,

I am an savings bank account (salary account) holder of Axis bank of Bhopal Branch. My ATM card was expired on 31st August and bank has sent me new ATM card automatically. However, after passing almost two months, bank has not sent my ATM pin to use card. Bank has also blocked my internent banking facility since 45 days. I have sent several request letters to bank and their complaint forum.

Regret that despite so many requests and reminders bank has not resolved my problem. Now, I am facing big problem in transations as I can not book my air/train ticket with internet banking and even can not with money from my ATM card while on out of station. I offten use to go on tour and ATM card is essential for me.

I am a Sr. Executive in a MNC, Can I go for legal prosecution against bank for not provinding ATM pin and internet facility. I am always maintaining more balance in my account than required minimum balance in my account.

Kindly advise.

Company: AXIS BANK LTD
Country: India

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