BajajFinance Personal Loan
Autogenerated penalty amount not cleared

This is a customer of your financial organization for almost 5years. Right now I have a Personal loan in progress here in your branch.

The PL started last September and 15 cheques have been cleared. But the first cheque (Sep 07) alone wasn’t cleared for more than 3 months. When I enquired here, I was asked to retain the amount in my account. But later on in May I was called for to pay the amount directly. When I did so, the auto generated system penalty amount was Rs.1400 till then. Cause of this I was requested for my account statement and after verification, this was left without clearance of the penalty amount.

Now I need to foreclose this PL by paying the amount for remaining 3 cheques and apply for a new one if possible. But for the past 15 days I have been running behind the officials here in this branch to clear the penalty amount and till now it’s of no use. I wonder the way in which I am treated here and till now, not aware of whom to contact for this issue.

It would be fine if this is cleared at the earliest possible. Your immediate attention to this, would be much appreciated.

Company: BajajFinance Personal Loan
Country: India

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