Bajaj/Pulsar 150
Delay in delivering the bike after repai

My bike JH05J 8228 met with an accident on 09.09, 08 here at Jamshedpur. So, i have taken the bike to your service centre M.s Fairdeal Automobile on 13.09.08 and contacted my insurer for doing necessary surveys and all, for claim. The person at the service centre told me that after completing the insurance procedure, they will inform me, so that i have to deposit some advance towards to repair jobs to be done.he also told me that i will be informed within 3-4 days about the advance. But no phone call came to me even after 10 days. I contacted my insurance person and he informed that all the formalities regarding insurance claim are already completed within 3 days.it is the service centre who is doing the delay. So i went to fairdeal workshop. but i was told that the person who looks after accident claim cases is absent. So i came back that day.i again went there after few days but no person was available. i followed several times and at last on 15.10.08 (after more than one month) i have deposited Rs 5000/- as advance (total estimate was of rs.15000/-)this time i was promised that within 5 days, they will give me the bike. they couldn't give.after that the delivery date was extended to 23.10.08.again it didn't happen. Final date is today. But few minutes back, they are telling that some parts are not available, so it wont be possible to deliver my bike today. this is really too much for a consumer to bear. Does a bike repair take 43 days to repair??? if they cann't give my bike today, i wont take it any more. they better give me the value of the bike and i will go for some other brand. this is height of in-efficiency. you please take necessary action otherwise i will go to consumer court.

Company: Bajaj/Pulsar 150
Country: India

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