Bank of Maharashtra Savings Account
Money not withdrawn but debited from Account

Dear Sir/Madam

I have an account with Bank Of Maharashtra with the Account no 600-259-322-12 at mayur vihar Phase-1 Branch situated at East Delhi. The Pin code of the area is 110091.

I tried to withdraw an amount of Rs.8000/- from the ATM of Syndicate Bank in the same area. The ATM was not able to transact the money and I received a slip mentioning the message UNABLE TO DISPENSE.

But the amount was debited from my account when I checked my balance again. I again tried the same procedure from Axis Bank of the same area with the same amount, I received the money safely.

The date of the withdrawl was 10/09 and the time was 17:48:25.

I made a complaint in the branch and also wrote a letter to the concerned person. After that also no action was taken and till date I have not received the amount back into my account.

I wrote the letter on 11/09 and also on 23/10.

As a consumer I feel that I have the right to get the information to get the information on the same issue else guide me what are the other legal ways which can lead me to get the money back. As the bank says that any issue can be solved in maximum 45 days but in my case your deadline has exeeded and I am not yet receive any proper response from the Bank/Branch side.

I request you to look into the issue and do the needful.

Thanking you,

Your's Faithfully,

Abhishek Raj

91 971-868-3271

91 928-926-0129

Company: Bank of Maharashtra Savings Account
Country: India

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