Barcklay Bank
They imposed 9000 extra and harassing me to pay that amount

1) My Account Number : 4339 4804 5951 3675

NAME: SAIRAM

2) I had an credit card account with Barcklays Bank. They imposed un-necessarly 9000/- on me. When I enquired with them, they told that it is a mistake from their side. Finally they reverted that 9000/- after 1year when i had called them up about 50 times. But they didnot revereted the late payment fees, service charges and extra. I need to pay the last EMI of my transaction which is about 3300/- and I stopped the last EMI payment becasue they are not reverting the un-necessary late payment fees and other charges for 9000/-.

3) They came for the final settlement and the points they promised are as below

a) Pay 500/- as the initial payment and pay the rest of 3500/- after recieving the final settlelemt letter b) Will Send the soft copy of the final settlement letter in the first week of November and will send the hard copy to the customer within 15 days

c) Once the payment is done, then Barckaly Bank will request the Ciebel to remove the name from the Ciebel.

4) So, I paid 500/- [Date : 25/10 ] as the initial payment to Barcklay Bank through Nischal Financial & Management Services [Reciept No : 1087709]

5) KARTHIKEYAN [ Barcklay Chennai Collection Departement member] has done the settlement for 4000/-

6) Till now I didnt recive the final settlement letter soft copy

7) I tried about 15 days and called the collection department about 20 times to connect to him. But those people are saying he is in meeting, he is break, he is in lunch, he is currently out of office, he is not yet came to office, he left the company.

8) Finally today i got the information that he left from the office.

9) Kartkik from the same department is calling to me and telling that i need to pay about 21000.

10) Sunil [Manager- Barcklay Bank, Bangalore] informed that they recived the final settlement letter from Mumbai, Head Office Barcklay and asking me to pay 4000/- as the final settlement. I informed to him that, I already paid 500/- as the initial payment and rest I need to pay is 3500/- only. He didnt agreed for it and finally I agreed to pay 4000/-. He also told that if I pay 4000/- to the Barcklay Bank for the final settlement, then my account will be closed. I asked him "is my name will be removed from Ciebel". Then he told that it wont be removed, the name will be removed from the Ciebel if I pay rest of 7000/-. Then I told him that, I wont pay the money because I lost the trust on ur Bank.

11) Amount they imposed on me is 11000

12) Amount I need to pay is 3300 only

13) They are harassing me for the payment

14) Nobody is giving the clear statements about the payment and I lost the trust on the Bank. They dont have proper database..Nobody knows the proper details

15) Please help me out of these. I am fed up with Barckaly from last 2 years for final settlement.

Company: Barcklay Bank
Country: India

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