Barclay Bank
Cheating people

BARCLAYCARD # 4339488785579989

My name is Rupesh. N, and i'm so frustrated with barclay bank feel like throwing those people out of India and not allow you to have any services here.

I have a credit card with u guyz and made the payment on 9th August and u people are so quick it got updated in ur systems on 22nd August. From there my headache started with u guyz and its been completing 3 months the card is still not activated and I am fed up calling u people and that bloody customer care no what you have is charging me and its not a toll free number and the last guy whom i spoke gave me this mail id and told u people can do something.

So here is the final word if its not getting activated i break this CC and advise my friends and collegues not to use ur services it could be CC or PL. And look guys i have received my recent statements till u guyz revert back to me on this and activate ill hold the payment and probally register a complaint in Reserve Bank of India and to the Head Off in UK.

So guyz its ur turn to take some actions on this.

Toady I spoke to CSR's by name Chethan, Arpan and the supervisour Hiren from barclay bank, credit card dept. ie on 14th November 08 at 4.00 PM. And I really pitty your recruitment of agents and the training u ppl give. Mr. Chethan diconnected my call for no reason or coz I asked him questions which he couldn't answer and placed the notes that I used profanity. Is this what you teach ur agents to maintain your AHT. Coming to Hiren even he was not proffesional enough to be a sup to take escalation calls. I am totally upset with ur service wat I got from u ppl today.

Company: Barclay Bank
Country: India

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