Barclay Bank
Wrong Interest & late payment charges levied

Sir,

I had Rs.40638/- balance on my Barclays card. The due date was 7th June. On 5th June, Barclays call centre gave a call to me saying that they have the facility of giving the cheque to their collection executives and i can do so. I enquired since my due date is 7th, will the late payment fee not charged in case i give them. Otherwise i can make the payment my self. They confirmed that charges will not be levied in case i give the cheque to them before the due date. The executive collected the cheque and given me the reciept. I have verified his identity proof.

But they have sent the cheque for clearing late and they say that the amount got credited to barclays bank only on 11th. So they have levied an interest and late payment fee on me.

At the first instant I would have made the payment by myself and made sure the payment reaches them in time.

This is a deliberate attempt by barclays bank to levy unneccesary charges.

Regards,

Sridhar.

Company: Barclay Bank
Country: India

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