Barclay Bank(Credit card division)
Incorect late fees on my card no:-433948221847436

I had applied for a card with barclay's bak and the same was recd by me somewhere in the month of March'08. The first transaction that i made on my card was somewhere in the month of March or April for an amount of Rs.535/-.

Since it was my first billing cycle i was not aware of the due date for my card, and since i did not recieve my first bill for the month, i only came to know about the payment when i recieved a call from barclay's about my outstanding amount.

I informed the concerned person also that i haven't recd my statement and i immediately went a ndeposited teh amount for my card.

Since then i have been regularly recieving statements for late fees for my card, i took this matter up with barclays also and informed them about the issue.

After following up for two months, in the month of Jun i recd a mail from barclays stating that the charges would be revered and the same would be reflected in my next months bill.

But again the issue remains the same, now the situation is like for the past eight months i am following for this issue and the outsating amount for my card has been increased to 4, 000/- approx.

not to forget i have also been recieveing numerous calls from the call centre and the IVR also besides uncountable SMS in the same regards.

It would be really kind of you if you could get me out of this, i want to know what was my fault, was it a crime to apply for a card with barclays, if no then why am i being harrasad like this. each day i recieve atleast two to three calls on an average

Thanks and regards,

Hiren Jain

09839188572

Company: Barclay Bank(Credit card division)
Country: India

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