Barclay
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My credit limit has always been $700.00. Today, I went shopping. I had a balance of $440.00. I made a purchase of about $100.00. I was told my card was NOT GOOD. WHAT? I had plenty of credit left for that purchase. I was embarrassed.

I called the credit card company. Could not understand the accent of the customer "service" rep. After struggling to understand her, she stated that my credit limit had been lowered. I asked why. She said it was the banks decision. I stated I had always paid my bills on time, never late, why am I being penalized? She stated it was because I did not charge enough to make the 700 quota. I asked why I was not informed. She stated a letter should have been mailed. I never received a letter. I was embarrassed at the store today...

This company needs to be investigated.

Company: Barclay
Country: India

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