Barclay
Ehaviour of your so called call center Barclay times credic card

Dear

It is shocking that a company of your stature don't acknowledge the email, and doesn't reply, may be you do not care about the problem facing your customer, therefore i will not carry your credit card, kindly cancel the credit card and let me know the balance which is payable.

Regards/Rajesh Bathija

&&-- Original Message &&--

Subject: credit card ending 6183

Date: Mon, 29 Dec 16:13:44 0530

From: Rajesh Bathija

To: service@barclays.com

Dear

I ma shocked how the Barclay Bank is working, you have given toll free # of MTNL which after couple of ring gets disconnected, and than call your call center with zero dialing which is a STD for us, first we don't get the number from Delhi, and secondly after get connected hold for more than 7 to 8 minutes, gets disconnected, call again, the same thing, the third time you get some one on line, after listening the problem, the answer we get is computers down, this has happened to me for several times.

Why on the earth the bank of your stature should be depending on call center, and no where given phone # 's of officials of Barclay bank to complain, and discuss the problem,

2- you have no system on website where we can log in and look into our account.

3- we get tempted SMS's for movies and other occasion, but with no contact detail,

I am really sick & tired, please advise what should I do to me tempted to have your credit card, otherwise kindly send me the final account, so that I can close my account.

Regards/Rajesh Bathija

Company: Barclay
Country: India

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