Barclay
Credit card

Sir/Madam,

I have a barclay credit card offered to me on 11/07, I have used the card for initial 3 months and have not been using the card since then till date. My total credit limit on this card was 27000/-. I have made a payment of 1500 per month for more than a year without any default. Since last 5 months I have been requesting for a settlement for the closure of the card but the representatives of the bank never turned upto me. I recently got a call from one of the executives of the bank (his phone number is 9739632410) who threatened me for not paying 40, 000/-

I have no clue on where they decided on that amount. I have requested them for deducting the prinipal amount that i have already paid since one year and to let me know the remaining amount, but the executive has harrassed me by continuous calls and his rough language. He has even threatened me for not paying the amount they asked for (they havent given me the breakups of the amount they are charging)

I would request to take severe action against such people to torture customers mentally and harassing them on no grounds

Company: Barclay
Country: India

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