Barclay card
Poor and Pathetic Service

My card no is 4***********7282. I am using services for last 1 year and pay my bills on time using your online facilities.

On 14th Nov I had to face an embarrassing situation because of your poor services. I was trying to swipe my card for Rs 4000/- and my card was showing the decline status at the payment counter.

I called up your Customer Service and informed the same, upon which they told me that my credit limit is reduced from 75 K to 15 K because of banking authorities decisions and the same has been communicated via post which I not received till 14th Nov 08.

I am very surprised to hear this from Barclays as I have never defaulted any payment for my bills; moreover your executives call me every day for some or the other promotional activities. I wonder why the same couldn’t be communicated to me through a call when my credit limit was reduced...

On 15th Oct 08 I received a post from Barclays stating my credit limit is revised to INR 10, 000 which is very contradicting. You really need to re visit the existing communication procedure you have with your customers.

I am so upset with your service that I have now decided to discontinue using Barclay cards

Barclay Priority Circle

Fed up of your constant promotional call for Barclay Priority Circle, I accepted the offer and paid 5000 Rs as membership fees last month for which I have only got vouchers. Now that I have decided to discontinue Barclay cards I need a refund on the same and requesting you to collect the vouchers back.

If the above is not possible I would pay 5000 Rs less from my current outstanding bills

Please resolve my issue as soon as possible

Company: Barclay card
Country: India

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