Barclay card
Awfull Customer Service

Hi

I've been using Barclay Credit Card from Nov I got a card with a credit limit of 23000, and they promised me that they would increase my credit limit on my usage.

After 6 months I had put a request to increase my credit limit, I was informed that as of now they are not taking in any request to increase the Cr Limit so my Cr Limit stays the same

On Nov 13th I planed to buy a mobile phone, Jusu out of curiosity I wanted to know my avialable Cr Limit and

I was told its 3000,

I asked them what is the Cr Limit on my Card, I was informed it 9000 and its been decreased from 23000- 9000, I dont understand why did they do this even though i was promt in making my payments and also use to make full payment

After talking to BCO (Barclay Card Officer) on 13th Nov, he asked me send a email which I did and I was promised that they will get back to me on this issue in 48hrs, but I guess still for BARCLAYS 48hrs is yet to complete. I have the details of the call for 13th NOV

Date Of Call - 13th Nov

Time - Between 11.30 AM -12.00 PM

Barclay Card Office- Ganapathy Palani

Ticket ID - CAS372734

Even though I have made the payment I keep getting Calls from BARCLAYS only on sundays for verification if i had made the payments which is really frustrating

BARLCAYS CARD SHOULD BE PENALIZES FOR GIVIG SUCH A PETHEIC CUSTOMER SERVICE

Company: Barclay card
Country: India

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