Barclaycard
Harassment over payment of Sevices Non Availed

Dear All,

A few months back around Aug, I received a call from Barclay Card executive telling me dreamy stuff regarding BarclayCard Priority Circle membership, for which I asked them If the same exists on paper also or not. I did recieve a confirmation call from BarclayCard, where I was told that I can cancel this plan within 21 days after receiving the hard copy of Membership.

I received hardcopy after 21 days and found most of the item not mentioned any more, which was told at the time of applying for the same. I immediately asked for the cancellation of BPC membership and told the Customer Care executive that I will only for the actual expense made out of my BarclayCard Credit Card not for the BPC membership fees, and I actually paid for my actual expenses.

I wonder, how a consumer can be at fault, if he doesn't receive the hard copy of documents in the specified duration.

Since then, I have been getting recovery calls from BarclayCard agents and it feels so bad.

Please let me know, How can I can bring those peoples to justice.

Best Regards,

Prabhat K Singh

Company: Barclaycard
Country: India

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