Barclaycard
Stagerring late payment charges and extreme delay in sending statements

Hello Sir,

I have a barclays Card#4339485036485644.

I had a one and only transaction of Rs. 290 on 20th April'08. barclaycard first of all had blown this up to Rs. 4911 within 6 months. I could not make the payment because I did not recieve the statements (My Current address got changed and they did not intimate me about the statements in my permanent address or by phone or email).

Now, after calling them more than ten times in order to get some of this staggering charges reversed, I got tired and decided to pay them the full 4911. Now, when I am asking them for the statements before paying they are just giving me false assurances for last 6 days that I will be getting statements.

Each time I call their customer care, they say they are sorry and then give me a new time by which I will recieve the statement. This process has iterated for more than 20 times atleast.

Company: Barclaycard
Country: India

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