Barclaycard Credit card
Fined due miss mangement in collection

Hi,

i am vishwaraj dubey and holding barclayscard credit card, i am suffering from company's miss magement towards collection of checks since feb.

i have following problems

1. i submitted a check in feb for paying feb credit but barclayscard customer care called me and informed me that they did not recived check so please issue new check and cancelled last one,

i did things as i was asked and informed barclaysard about that, next month i came to that they had put both the checks againt me and fined me two charges

1, late fee =300/-

2, checked reversal fee=300/- some finical charges taxes

2. i submitted a check in mar for paying mar credit now again customer care called and informed me that they had not recived the check so issue new checked, i provided all the check details and asked them to return old check then only i can new because of my pervious experience.

from mar they harassing me like nothing threatening that they will sent thrid party to get money

when i asked for reversal of fine of they denied, when i asked talk to concern person they denied,

when i asked for complaint number they denied and told me we donot maitain any complaint no our everything is verbal.

when i infromed them that i am going to consumer forum they told me go ahead they will not do anything.

they are calling me in night, early morning, mid day everytime with recorded messages,

Please let me know are able

please me if you can

Company: Barclaycard Credit card
Country: India

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